Your Country: United Kingdom
Your Language:

You have no items in your shopping cart.

You have no items to compare.

Search

CUSTOMER SERVICE

Want to purchase an authentic Italian leather bag or accessory from OldAngler?
Here you'll find all the information you need to complete your order.

 
ORDERS

PRICES
Prices are expressed in British Pounds, and include VAT.

The delivery cost from our factory in Florence is included in the price, for all purchases valued £100 and above.

PRODUCT AVAILABILITY
All products in our online catalogue are available for prompt dispatch, but in the instance a product is not immediately available you will be notified via email as soon as possible.

 
SHIPPING

Shipping to the UK normally takes 4 working days from Italy, and items are delivered on week days only, Monday to Friday.

 
CANCELLATIONS & RETURNS

You can cancel your purchase without charge any time before you receive the shipping confirmation: afterwards the order cannot be cancelled as the products have already been shipped.

If you are unhappy with your purchase, you have 30 days to return the unused product for a refund to our UK office.

Please note that all personalized or monogrammed items are not refundable.

Please follow these simple instructions to return an item: 


Please contact us by email or phone to advise the return:
sales@oldangler.co.uk or 0208 404 6451


The item should be in mint condition with tickets, and well packed.


Please enclose paperwork so we can identify who sent it, and whether a refund or exchange is required.


Refunds are normally actioned within two working days after the receipt of goods.


The cost of returning goods is at the expense of the buyer.




Return address:


Old Angler UK


Westaway House
 38

Church Road


Worcester Park


Surrey.


KT4 7RD

 
WARRANTY

Each item is covered by a warranty of two years. This covers faults in the leather or components, but not wear and tear, or accidental damage.

 
SECURITY

This website uses the latest security technology to process credit card payments, provided by Comodo SSL [ secure socket layer ].

This makes sure the information you provide is fully encrypted and cannot be accessed by third parties.

Your browser will show the padlock icon or similar icon at our check-out to confirm the security system is active.

 
PRIVACY

This website will collect and store your email address and your title, name, address and phone number as provided when you place an order.

This information will never be shared or sold to a third party.

We may use it from time to time to provide you with offers or information we believe will be of genuine interest to you.

You may request to be unsubscribed from this at any time.